HomeFaq
Frequently Asked Questions
1
What products do you produce?

We mainly produce sponge raw materials, sponge packaging linings, sponge cleaning products, amusement park sponges, shoe sponges, filter sponges, wave sponges  and other products (you need to find keywords in these parts). We can customize the models and sizes according to your needs.

2
How long does it usually take for delivery?

The cycle from placing an order to packaging will not exceed ten days.

3
How much does it cost to make a sample? How long does it take to get a sample?

The sponge proofing can be completed within 24 hours, but if there are special process requirements, we will give the required proofing time after in-depth communication.

4
I would like a quote. What information do I need to provide? Do you have a product quotation sheet?

If you need a clear quotation, please provide the volume information of your customized product and your purchase quantity, and we will give you 2-5 different models and grades of sponge quotations by grade. The price of sponge is related to density, so we do not have a standard product quotation table.

5
What is the minimum order quantity?

Due to the different sizes of customized products, we have set different minimum order quantities, but we also provide proofing services. Please make detailed inquiries through the contact information provided on the website.

6
What is your customization process like? / How to buy your products?

First, please contact us through the contact information provided on the website. Then you can let us know your needs by mailing samples or communicating online. After confirming your needs, we will provide samples that match your needs for you to choose from, and provide a quotation based on your selection and order quantity.

7
Where is your company? Can I come and visit?

Our company is located in Ruian City, Zhejiang Province, China. Welcome to visit us. Please contact us in advance through the contact information provided on the website before visiting. It will be our honor!

8
Is your company a trader or a factory?

We are an established manufacturing factory in Wenzhou founded in 1990, with strong production capacity and mature sales system, ensuring that you can get the most ideal price from the source factory.

9
Does your company provide after-sales service? What kind of after-sales service do you provide?

We will protect the interests of our customers to the greatest extent. If the products you receive are defective or the quantity is insufficient, please contact us in time. We will provide the most convenient and efficient after-sales service at any time.

10
How long will it take for me to receive a response after sending an inquiry?

Our online time is 7*24h, ensuring that your inquiry can be responded to within one hour.

11
Do your products support third-party testing, such as SGS, STC?

Our company conducts relevant material inspections every year to ensure high-quality supply, and also supports third-party testing.

12
What certificates does the product have?

Our products have been tested by the STC agency, and the test items include 247 kinds of harmful substances. They are environmentally friendly materials. Our sanitary ware products also have antibacterial tests.

13
Can you customize your products? Can I put my logo on them?

We provide a full set of customized services from production to packaging, and can use your product trademark and logo for OEM production.

fangyuansponge@outlook.com +86-17728025127 +86-13967767299 +86-18989728887